Choosing the right CPQ vendor involves prioritizing integration capabilities, accurate cost forecasting, user-centric design, and evidence-based evaluation beyond marketing claims. These steps help ensure smooth adoption and cost-effective implementation.
Major selection errors include failing to assess integration compatibility with current systems, overlooking hidden fees, disregarding end-user workflows, and choosing based on the brand alone. Conducting a pilot and verifying references are essential to ensure the solution meets expectations and delivers value.
Underestimating ongoing maintenance complexity, choosing over-customized solutions, or not considering scalability and support quality. Insufficient focus on vendor experience and real customer outcomes can result in unmet expectations.
Transparent pricing, clear documentation, honest customer feedback, and strong change management support should be non-negotiables. Make sure training and onboarding are included to prevent launch issues or slow ROI.
Hontrel is a digital engineering and technology company focused on continuously applying advanced technologies in the core engineering space and re-thinking the conventional methods of engineering to bring innovative and sustainable solutions which adds value to our customers, stakeholders and ultimately improving the human experience.
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